Privacy Policy

Your privacy is very important to iVOIPE.  So We have developed a Privacy Policy and accordingly we are committed to respecting your privacy and the confidentiality of your Personal Information. This Privacy Policy covers how we deal with the information that we collect from the website and how we provide the service to you. Please take a look at our Privacy Statement and let us know if you have any enquiries.

iVOIPE offers its services via the website www.ivoipe.com and is responsible of processing your personal data as defined below.

Definitions:
To better understand this Privacy Policy the meaning of some terms is set forth below.

Personal Data means the information that the customer enters on any form at the website, in addition to the call records.
Customer or you means individuals that are registered with iVOIPE and uses iVOIPE's services. These are people to whom this Privacy Policy applies.
iVOIPE or us/we/our means iVOIPE administration or in other words the service provider.
Services means all the communication services offered by iVOIPE.

What information we collect from our customers?

iVoipe collects the following information:
First and Last Name
Mobile Number
Address, including city and country
Email
How did the customer hear of iVoipe

Why we collect Personal Data?

iVoipe collects and uses the Personal Data of Customers for the following reasons:
to provide service, products, and support to Our Customers
to keep provisioning our services and work on improving them
to identify the needs and preferences of Our Customers
to defect misuse of our system and / or a customer account
to better serve our customers and identify their needs
to collect some statistics, administer and manage Our business operations and personal accounts
to resolve disputes and troubleshoot problems
The personal data will not be used for purposes other than those mentioned in the Privacy Policy.


Disclosure and sharing of your Personal Data

iVOIPE ensures the confidentiality of your Personal Data and that we never sell or disclose them to anyone outside of our company or with anyone not authorized to perform services on our behalf, except as may be required by law or with your consent.
We are permitted to use your Personal Data to assist us having better quality services or to provide you with information on new discounts or special offers related to iVOIPE services. If we use a third party to assist us in the performing the above functions, we require that they only use your information for the purposes provided and according to our Privacy Policy.

We may, however, use or disclose your Personal Data for legal or regulatory reasons as required to protect against the unlawful use of iVOIPE services.


Security of Customer's Personal Data

We have deployed technological and Physical security measures to protect the Data we collect against unauthorized access, use, disclosure or destruction. The information we collect are encrypted using Secured Socket Layer ("SSL") technology that is most commonly deployed in ecommerce technology.

The SSL connection provides secure communication between computers and servers in order to ensure the confidentiality, integrity of exchanged information and authentication by recognition of the identity of the program, the person or company with which the Personal Data is exchanged.

In addition, We maintain firewalls and other technical security measures for our servers and internal networks, and the servers on which Personal Information is stored are located in secure facilities that are available only to authorized personnel.
iVOIPE gives no guarantees with regards to the sufficiency  of these security measures. By accepting this Privacy Policy or using iVOIPE's services, You agree that iVOIPE shall not be responsible for any actual, indirect, or consequential damages  that may result from our non-compliance with this Privacy Policy.


Cookies
"Cookies" are information that a website transfers to computer's hard disk for record-keeping purposes and "cookies" will be transferred while you are connected to
www.ivoipe.com.
Cookies don't personally identify users although it identifies the user's computer. We use the cookies to help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches.


iVOIPE's Compliance With This Privacy Policy
If a Customer or Visitor believes that We have not complied with this Privacy Policy, they may send an e-mail to people in charge at
support@ivoipe.com.

 

Contact Us
Questions regarding this Privacy Statement, should be directed to us at:
iVOIPE Support

1525 West 12th street
Brooklyn, New York, 11204
USA

 

Effective Date
This Privacy Policy is effective as of July 4, 2011.